Service Definition
The Service Features
- Intangibles
- Indivisibles
- Heterogeneous
You cannot keep
What are the types of service? - Customer Service
- Intelligence Service
- Military Service
What is the difference between a service and a good?
The conclusion of the article is:
Service Definition
A service is an activity or a set of activities that are designed to meet a customer’s specific needs, such as providing an immaterial product.
The term “service heterogeneity” is used because different factors are rarely considered at the same time and they are designed and implemented with attention to every client. There are no production chains like there are for goods.
The services, on the other hand are mostly intangibles or non-materials (we’ll get into that later), so consumers can’t own them. Customer service is a good example. It’s standard for large brands.
The meaning of service, in the end, is as wide as it is important. We will therefore see some characteristics.
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The Service Features
The following are the essential characteristics of service:
- Intangibles
You cannot see or touch them. We don’t handle it like we would a product. We keep what we use. - Indivisibles
There is a minimum unit that must be purchased to purchase service packages. We pay for a service when we stay in a hotel.
The service is the same. We could pay per hour. We can’t have half of a person inside the hotel, and half outside. - Heterogeneous
The range of their diversity is vast. We meant to say that the meaning of breadth is very broad. You can find services in consulting, accounting, banking, hospitality, or leisure.
You cannot keep
In general, services are not able to be stored. In this way, service delivery and consumption are both simultaneous. If, for example, we are served by a waiter in a restaurant (“service sector”), then that service cannot be stored or saved.
If we don’t use a plane-ticket with a date, for example (unless we alter the date), it will be lost.
The plane does not travel at the same time anymore. He might do it later, but not now.
All features of services are related.
What are the types of service? - Customer Service
The service should allow for the option of expressing appreciation or complaints.
Services can be administered by both the public and private sectors. Benefits are heterogeneous because services can’t be identical due different variables.
Customer service telephone lines are intangible because the user can’t touch them. As already stated, it is not a thing that you can own.
The service should be able to offer its clients a variety of options, including the ability to express gratitude, or make a complaint in writing, and provide excellent customer service.
Finaly, service providers are required to adhere to the contract, which is typically determined by a contract. In the contract, the conditions for the services that the state or company will provide must be clearly outlined. - Intelligence Service
The intelligence service is responsible for espionage and other activities.
The intelligence service is a means of obtaining information for the defence and security of a country. Citizens, their activities, and others are investigated to create profiles and files of them. These services can go over the legal line and conduct activities like wiretapping, espionage or spying.
Some of these entities are government-owned, while others may be privately owned. On occasion, the private ones can even cross state boundaries to create interstate cooperation. - Military Service
The military service is designed to dictate the activities that will be used to train future soldiers. The military service teaches traditional values and customs accompanied with disciplinary limitations.
Soldiers are taught to value courage, truthfulness and love of their homeland.
The main objectives of military service usually relate to the preservation of each country’s independence and sovereignty.
It is important to emphasize its role in times of crisis, whether internal or external (foreign invasions) and natural disasters. Most countries today offer military service as an optional option.
What is the difference between a service and a good?
The differences between services and goods are numerous. The interest can be intangible or tangible, but the service is only transcendental. A car is an example of a tangible good (it is something you can touch) and a computer is a metaphysical object (it is something that cannot be touched).
In general, services are not tangible, even though they may play a significant role. When we go to the bar or buy a ticket for a train, these are tangible services.
Depending on the sector of the economy that administers the service, the origin can be either public or private. It is not the case that a private and shared company provides a service that is the same as that provided by the State or an official Administration. It is possible in some cases to have a mixed model, where the service is offered jointly by both the public and the private sector.
Services include a wide range of economic realities, such as administration, transportation, hotels, gastronomy, or financial services. This concept also includes professionals from the fields of education, health or domestic work.
It is common to have the conditions of each item specified and described in a contract, or in an invoice. This includes the cost or guidelines for performing them and informing clients at all times. It is also common to provide constant attention to consumers and be available for any questions or concerns about the product.
The conclusion of the article is:
We call it in general the condition of service, which is to give or provide support or assistance using material or nonmaterial means. The word itself comes from Latin servitium.
It also refers to the favor done someone, or the merit a person gains by serving the state or another person or entity.
The toilet, bathroom, urinal or toilet are also terms he uses.
